Security Award — Classification Levels

Entry-level security officer performing basic duties such as static guarding, gatehouse duties, crowd control, and patrolling.

• Static guarding of premises and property
• Gatehouse duties including visitor sign-in and vehicle checks
• Crowd control at events and venues
• Patrolling designated areas on foot or by vehicle
• Monitoring CCTV under supervision
• Reporting incidents and completing basic incident logs

Security officer with at least 12 months experience or holding additional certifications. Can work independently and handle incidents.

• Performing all Level 1 duties independently without supervision
• Handling security incidents and preparing detailed incident reports
• Operating basic security systems and alarm panels
• Conducting risk assessments of assigned posts
• Liaising with clients and the public on security matters
• Holding additional certifications (e.g. CPP20218 Certificate II in Security Operations)

Senior security officer responsible for a specific post, able to operate security systems and coordinate with emergency services.

• Managing a specific security post or location
• Operating and monitoring integrated security systems (CCTV, access control, alarms)
• Coordinating with emergency services during incidents
• Training and mentoring junior security officers
• Conducting detailed security assessments and audits
• Preparing comprehensive security reports for management

Leading security officer overseeing a team on shift, managing access control, and handling security incidents independently.

• Overseeing a team of security officers on shift
• Managing access control systems and procedures
• Handling all security incidents independently and making operational decisions
• Conducting shift briefings and debriefings
• Monitoring team performance and providing feedback
• Liaising with site management on security operations

Supervisor/controller managing security operations across a site or multiple sites, responsible for rostering and incident management.

• Managing security operations across a site or multiple sites
• Preparing and managing rosters for security staff
• Overall responsibility for incident management and reporting
• Developing and implementing security procedures and protocols
• Managing relationships with clients and stakeholders
• Conducting performance reviews and managing staff development