Cleaning Award — Classification Levels

You perform general cleaning duties. This is the entry-level classification for most cleaners and covers the majority of cleaning work.

• Sweeping, mopping, scrubbing, and polishing floors
• Vacuuming carpets and mats
• Dusting and wiping surfaces, furniture, and fittings
• Cleaning toilets, bathrooms, showers, and other sanitary areas
• Emptying bins and removing rubbish
• Cleaning windows and mirrors at ground level
• Washing and cleaning walls and fittings
• Collecting and returning trolleys (shopping trolley collection)
• General tidying and maintenance of cleanliness

You perform more complex or specialized cleaning duties beyond general cleaning, or you supervise other cleaners as a leading hand.

• All Level 1 duties
• Operating specialized powered cleaning equipment (e.g. ride-on scrubbers, carpet cleaning machinery)
• Using specialized cleaning agents and techniques
• Carrying out industrial laundry work using industrial machines
• Cleaning hospital or commercial kitchens using specialized techniques
• Leading or supervising a team of Level 1 cleaning employees
• Applying specialized chemicals or stripping and sealing floor surfaces
• Operating pressure cleaning or steam cleaning equipment

You perform highly specialized technical cleaning work requiring specific skills, equipment, or working conditions such as cleaning from heights or hazardous chemical processes.

• Cleaning multi-storied building exteriors from outside (at heights)
• Abrasive blasting of surfaces
• Chemical washing of building exteriors
• Industrial window cleaning using abseiling, swing stages, or bosuns chairs
• Specialist high-access cleaning using elevated work platforms
• Specialized industrial or hazardous environment cleaning requiring specific licences or training
• Complex chimney or industrial plant cleaning