General information only — not legal advice. First speak with your employer, then if unsuccessful contact Fair Work or an employment lawyer.
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Clerks Award Pay Rates 2025

Last updated: March 2026 · Rates effective 1 July 2025

Current hourly pay rates under the Clerks — Private Sector Award 2020, effective from 1 July 2025. Casual rates include the 25% casual loading.

ClassificationLevelFT/PT HourlyCasual Hourly
Clerical/Administrative Employee Level 1, Year 11$25.74$32.17
Call Centre Principal Specialist1$29.91$37.39
Clerical/Administrative Employee Level 1, Year 22$26.96$33.70
Call Centre Technical Specialist2$35.55$44.44
Clerical/Administrative Employee Level 1, Year 33$27.79$34.74
Clerical/Administrative Employee Level 2, Year 14$28.12$35.15
Clerical/Administrative Employee Level 2, Year 25$28.64$35.80
Clerical/Administrative Employee Level 36$29.70$37.13
Clerical/Administrative Employee Level 47$31.19$38.99
Clerical/Administrative Employee Level 58$32.45$40.56

Source: Fair Work Ombudsman pay guide for MA000002. Rates are updated annually following the Fair Work Commission Annual Wage Review, typically effective from 1 July.

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