Fitness Award — Classification Levels

Entry-level role. You work under close supervision following specific instructions and established procedures. You are learning the role.

• Reception duties: taking bookings, responding to membership enquiries, selling products
• Assisting at general activities and events
• General cleaning, gardening, or labouring tasks
• Door, cloakroom, or car park duties (not involving cash handling)
• Following specific instructions under close supervision

You have at least 456 hours of training or 6 months at Level 1. Or you hold a swim/water safety or gymnastics qualification. You work under general supervision.

• Delivering fitness instruction, swim teaching, or gymnastics coaching under general supervision
• Reception, member services, and basic administration
• Following established instructions and procedures with general oversight
• Swim and water safety instruction (if qualified)
• Gymnastics coaching (Gymnastics Australia accredited)

You are a qualified instructor, swim teacher, lifeguard, or gymnastics coach working under general supervision within defined areas of responsibility.

• Delivering group fitness classes or personal training sessions
• Supervising and ensuring safety around pool or gym facilities
• Instructing swimming or aquatics programs
• Gymnastics coaching at intermediate level
• Supervising junior staff within the area of responsibility
• Adhering to established guidelines and safety standards

You perform Level 3 duties AND hold a Certificate III in Fitness or a relevant sport/coaching qualification that you actively apply in your work.

• All duties of a Level 3 employee
• Applying Certificate III (Fitness) or equivalent qualification in daily work
• Designing and delivering fitness programs using formal training
• Providing qualified instruction with a higher level of professional knowledge

You work under limited supervision, exercising initiative and judgment. You receive broad instructions and your work is checked intermittently rather than constantly.

• Advanced swim teaching or aquatics instruction
• Senior pool lifeguarding and supervision
• Advanced gymnastics coaching
• Exercise program design and delivery at an advanced level
• Working with reduced supervision and exercising professional judgment
• Mentoring and guiding junior instructors

You perform Level 4 duties AND hold a Certificate IV in Fitness or an equivalent qualification. Personal trainers with Cert IV are classified at this level.

• All duties of a Level 4 employee
• Applying Certificate IV (Fitness) or equivalent in daily work
• Delivering specialised one-on-one personal training programs
• Designing tailored programs for specific client needs and goals
• Higher level of technical skill and professional knowledge
• Tennis club professional or high-level specialist coach

You exercise high levels of initiative and judgment under broad instruction. You typically hold a Diploma-level qualification and may supervise Level 4 employees.

• Designing and delivering specialised fitness or wellness programs
• Working with special populations (e.g. older adults, rehabilitation clients)
• Capable of supervising and coordinating Level 4 employees where required
• Applying Diploma-level knowledge to deliver advanced programs
• Operating with a high degree of autonomy and professional responsibility

You hold a supervisory or coordinator role, responsible for coordinating a department, area, or team. You exercise sound judgment and leadership.

• Coordinating front desk, gym floor, or aquatics department operations
• Preparing rosters and managing team members
• Training and inducting staff within your area
• Handling day-to-day operational issues independently
• Maintaining service and program quality standards
• Reporting to centre management on team performance

You are a centre or operations manager. You supervise, train, and coordinate employees, maintaining service standards and exercising substantial initiative and independent judgment.

• Supervising, training, and coordinating employees across the centre
• Responsibility for maintaining service and operational standards
• Exercising substantial independent initiative and professional judgment
• Managing operations with a thorough knowledge of the business
• Strategic oversight of staffing, programs, and facility operations
• Reporting to senior management or business owners on centre performance